Many calls never get picked up.
of calls to small businesses in a 2024 study weren’t answered by a live person. They went to voicemail or rang out.
Source: 411 Locals, 2024 (as reported by Aira)
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of calls to small businesses in a 2024 study weren’t answered by a live person. They went to voicemail or rang out.
Source: 411 Locals, 2024 (as reported by Aira)more likely to reach the decision maker when a business replied within the hour, in a study of about 15,000 online sales leads.
Source: Harvard Business Review, 2011do callers leave a voicemail and wait. Published estimates vary a lot, so we don’t quote one number. The pattern is the same: they move on.
Use your own numbers. No averages. No guesswork.
Run My NumbersFigures are third-party research, shown for context. They are not a promise of results for your business.