No screen, no tapping. Just hands-free updates while you work, cook, or drive.
$29 one-time setup. Trial starts when you go live.SOLUTIONS
Hi! Thanks for calling! We’ll get back to you shortly. What service are you interested in?
You’re already helping someone. Callume handles the missed call and sends a friendly text, so you can stay focused.
“New reply: They need a quote for a brake replacement.”
You’re working, driving, cooking, or on the job. MARU reads customer replies aloud, so you stay informed without looking at a screen.
Thanks for calling! We’re currently closed, but we’ve received your message. We’ll get back to you tomorrow.
The business may be closed, but opportunities don’t stop. Callume still responds, captures their message, and keeps it ready for you tomorrow.
QUESTIONS, ANSWERED
Callume sends a professional text after eligible missed calls, based on your approved consent, opt-out, exclusion, duplicate, and business rules. Not every missed call automatically receives a text. When a customer replies, you see it right away.
Replies show up in CALDX on your Windows computer, in CALI on your Android phone, and in your Client Hub. You can answer from the Client Hub when customer replies are turned on.
MARU is Callume’s voice assistant. She reads new customer replies and missed calls out loud through CALDX on your computer or CALI on your phone, so you can keep working with your hands busy. You choose where and when she speaks.
Yes, to hear MARU. CALDX (Windows) and CALI (Android) are the apps that read your replies out loud, and both are included in your subscription at no extra cost. CALDX runs quietly in the background on your computer, and CALI runs on your phone. The Client Hub, which works in any web browser, is for managing your account and viewing activity.
It pays for the managed work before you go live: reviewing your onboarding details, configuring the service, registering your texting number with the carriers, and testing the workflow. It is a one-time fee, separate from the monthly service and the 7-day trial. Once setup work has started it is generally non-refundable (see our Terms).
Setup usually takes about 1–3 business days after we have your $29 fee and all your onboarding details. Your texting number has to be verified, and if the reviewers ask for changes it can take longer. We’ll let you know as soon as you’re live.
The free 7-day period begins at Go-Live, not at signup or payment. The $29 setup fee is still required because configuration and verification happen before the trial begins.
Callume is $79 per month, plus the one-time $29 Managed Setup & Verification. Billing is monthly through PayPal, and your free 7-day trial begins at Go-Live.
Yes, any time. Cancelling stops future billing. The month you have already paid for is not refunded. Send a cancellation request from your Client Hub or email help@getcallume.com.
Usually not. Callume is designed to work alongside your existing business number where supported. We confirm compatibility during onboarding.
Yes. We set up your Missed-Call and After-Hours messages with you. Later, you can propose changes in CALDX or CALI, and we review and approve them. The required opt-out line is added automatically.
Add them to your Excluded numbers in the Client Hub, CALDX, or CALI. Callume will not text those numbers back.
Messaging follows your approved consent process and eligibility rules, and you are responsible for having permission to message your customers. Recipients can reply STOP to opt out and HELP for help. Message frequency varies, and message and data rates may apply.
We do not sell it, and SMS opt-in data is never shared for marketing. We share limited information only with the providers needed to run the service, such as texting, hosting, payments, and voice. You can ask us to delete your data at any time. See our Privacy Policy.
Email help@getcallume.com. Our target response time is within 1 business day.
Callume answers with a friendly text while you get on with your day, and we're here to help you set it up.
$79/month + $29 one-time Managed Setup & Verification